Welcome to Fress Laundry

By using our services, you agree to the following terms and conditions. If you do not agree, please do not use our services.

Services Provided

We offer laundry services including washing, drying, ironing, and folding. Specific services and prices are detailed on our website.

Your Responsibilities

  • Accurate Information: Provide accurate information when placing orders.
  • Hazard-Free Items: Ensure items are free of hazardous materials.
  • Care Instructions: Follow any care instructions for your items.
  • Payment: Pay for services as per our pricing and payment terms.

Orders and Payments

  • Order Placement: Place orders via our website, app, or directly with us.
  • Payment: Payments are due upon order placement or as specified in your invoice. Accepted payment methods are detailed on our website.

Service Limitations

  • Quality: We strive for high quality but do not guarantee stain removal or prevention of all damage.
  • Liability: For loss or damage, our liability is limited to the lesser of the item’s value or a predetermined amount.
  • Turnaround Time: We aim to meet deadlines but are not liable for delays due to unforeseen circumstances.

Cancellations and Refunds

  • Cancellations: Can be made within a specified period; fees may apply for late cancellations.
  • Refunds: Issued for services not provided or errors on our part. Requests must be made within a specified timeframe.

Privacy

Your use of our services is governed by our Privacy Policy. By using our services, you consent to our collection and use of personal data as outlined in the Privacy Policy.

Intellectual Property

All content on our website is owned by Fress Laundry or its licensors and is protected by law. You may not use any content without permission.

Termination

We may suspend or terminate your access to our services for violations of these terms or other harmful conduct.

Changes to Terms

We may update these terms. Changes will be posted on our website. Continued use of our services constitutes acceptance of the new terms.